FAQS

Frequently Asked Questions (FAQ) 

Welcome to The Rustic Hippie! We compiled a list of our most frequently asked questions to help you have the best shopping experience possible. If you can't find the answer you are looking for, feel free to reach out to our customer support team. 

What Is Your Shipping Time/Turnaround Time? 

• Depending on when your order is placed, you can expect your packages to be shipped within 1-5 business days! Trust us, we are just as eager for you to receive your items too!! 
  

How Do I Return An Item? 

• Include a note in your return with your name and order number.
• Please email us at therustichippie13@gmail.com to determine address. 
• You are responsible for the shipping rates to return an item. 

Can I Get A Refund? 

• Items may be returned for store credit. 

Can I Cancel My Order? 

• unfortunately you cannot cancel an order once it is placed. Please view our returns page for further assistance if you wish to send back an item.